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HostGator lama banget bales tiket..

Discussion in 'Hosting & Domain' started by mangyus, Oct 28, 2015.

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  1. mangyus

    mangyus Newbie

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    Sudah hampir 4 hari aku submit tiket melalui ticket support hostgator di member area. Tapi kok belum ada balasan ya..
    Sampai lupa aku nunggu balasannya

    Apa ada teman disini yang mengalaminya?

    Sharing dong...
     
    mangyus, Oct 28, 2015
    #1
  2. muridbelajar

    muridbelajar Hero

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    terakhir kirim ticket dibales setelah 2 harian...dah berbeda memang, dah gitu biaya renewalnya naik lagi, dapat invoice kmrin 145 an dolar bwt setahun...
     
    muridbelajar, Oct 28, 2015
    #2
  3. wirosableng

    wirosableng Super Hero

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    Langsung saja live chat sama supportnya gan, biasanya lebih cepat..coba agan ke portalnya
     
    wirosableng, Oct 28, 2015
    #3
  4. mangyus

    mangyus Newbie

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    Livechat nya kadang nunggu 15 menit an..
    Cba entar tak chat...

    Siap2 hijrah ke hosting lain nih.. Ada recomend?
     
    mangyus, Oct 28, 2015
    #4
  5. Hosterku.com

    Hosterku.com Ads.id Pro

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    Masuk spam kali gan notifikasi email kalau tiket sudah dibalas.. Untuk hosting besar 4 hari ga bales tiket sekelas hostgator kayaknya kelamaan banget..
     
    Hosterku.com, Oct 28, 2015
    #5
  6. be_honest

    be_honest Super Hero

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    Kan banyak hoster indonesia yang lebih baik dari hoster luar :komunis:
     
    be_honest, Oct 28, 2015
    #6
  7. iisbetoq

    iisbetoq Super Hero

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    udah lama ga pake HG
    live chat aja, pengalaman dulu pas mo pindah hosting, bilang mo nutup hosting, eh di kasih free 2 bulan :D
     
    iisbetoq, Oct 28, 2015
    #7
  8. Omsundul

    Omsundul Newbie

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    Jadi hosting apa masta yg rekomen?
     
    Omsundul, Oct 28, 2015
    #8
  9. dadiharta

    dadiharta Super Hero

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    Tapi kalau teknis banget biasanya gak mau lewat chat sih om.
    Jarang2. tapi ya gak selalu sih, kebanyakan support lewat chat hanya masalah umum saja.
    hidup indonesia :komunis:

    Wew bisa jadi trik kali tu om hahaha.

    Buat TS, mungkin HG lagi kebanjiran order :komunis:.
    Maklum gan, gaji buat bayar staff di US kan lebih mahal hehehe jadi klo layanan terlalu murah mau g mau satu orang support digunakan untuk lebih banyak client.
    Kalau lagi open ticket bareng2 ya antri panjang kali :komunis:...
     
    dadiharta, Oct 28, 2015
    #9
  10. luminord

    luminord Newbie

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    sudah coba hosting di namecheap? selama ini masih ok
     
    luminord, Oct 29, 2015
    #10
  11. Dwipangga

    Dwipangga Super Hero

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    hg udah g ky dulu om
    udh g bs diandelin... cb bluehost
    Ato host lokal tp y itu lokal agak mahal dan kadang g boleh ini itu
     
    Dwipangga, Oct 29, 2015
    #11
  12. bajuri

    bajuri Ads.id Pro

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    HG udah kacrut, hosting yang 30 ribu setahun aja supportnya ga sampe sejam dah bales wkwkw yang punya ada diatas gw ternyata
     
    bajuri, Oct 29, 2015
    #12
  13. beezone

    beezone Ads.id Fan

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    kemari ane cuma 30 menit langsung di jawab gan :D
     
    beezone, Oct 29, 2015
    #13
  14. sa1638

    sa1638 Super Hero

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    Hostgator dan bluehost sama saja gan, sama2 anggota EIG, sama2 jeleknya. Ini di forum WHT banyak yang migrasi, banyak yang mengeluhkan buruknya arvixe setelah diakuisisi oleh EIG.

    Saran buat TS, jangan pakai yang anggota EIG ya. Klo shared pakai aja hawkhost, stablehost dan veerotech.
     
    sa1638, Oct 29, 2015
    #14
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  15. dadiharta

    dadiharta Super Hero

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    om bajuri :salaman:...


    Mungkin kah HG dah diakuisisi?
    Tapi memang harga staff di US sana muahalll. jadi ya klo nambah banyak staff mungkin mengurangi margin keuntungan secara drastis. sedangkan order meledak.wew....:))
    MUngkin saja sedang ada masalah management.
     
    dadiharta, Oct 30, 2015
    #15
  16. Bugeast

    Bugeast Super Hero

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    brarti emang bener ya kalo dari segi customer support namecheap bisa dikatakan yg terbaik. maaf sy bukan promosiin mereka, 4 hari lalu saya submit ticket skitar 30 menit kemudian udah ada balasannya. padahal sy hanya pelanggan domain loh bkn hosting
     
    Bugeast, Oct 31, 2015
    #16
  17. dadada

    dadada Super Hero

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    Pilih hosting Indo aja Gan,,,,

    Kalau 2 hari gak balas tiket, datangin ke kantornya aja :D
     
    dadada, Oct 31, 2015
    #17
  18. myguitar

    myguitar Newbie

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    pake vps ramnode aja gan ada pilihan paket yg murah
     
    myguitar, Oct 31, 2015
    #18
  19. perdanafavo

    perdanafavo Hero

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    Namecheap aja bro :D murah dan full support
     
    perdanafavo, Oct 31, 2015
    #19
  20. zerriath

    zerriath WebHosting Provider

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    Kalau baca-baca reviewnya sih emang HG relatif lambat supportnya, rata-rata 24-48 jam baru dibalas
     
    zerriath, Nov 2, 2015
    #20
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